Role: Restaurant Manager
Location: Carlisle, UK 
Salary: up to £32,000 plus service charge 

Achieve Hospitality are delighted to be working with our fantastic client who are looking to add a experienced Restaurant Manager to their team.
 
This is a fantastic opportunity to become part of an award-winning restaurant with rooms. We’re looking for someone who will contribute to the daily operations of our clients restaurant and deliver an exceptional guest experience.
 
Role Overview:

• Oversee all aspects of the restaurant service.
• Greet and welcome customers, manage table reservations, and collaborate with the reception team.
• Ensure smooth operations during lunch and dinner services.
• Address any queries or complaints during service.
• Deliver impeccable customer service.
• Manage relationships with beverage suppliers and handle ordering.
• Collaborate with the kitchen team on menu coordination, including wine pairings.
• Handle end-of-day tasks such as tills and accurate billing.
• Conduct monthly stock takes and manage stock orders.
• Maintain booking systems for both the restaurant and rooms, ensuring effective communication and training with the team and kitchen brigade to consistently uphold high standards of hospitality.

Ideal Candidate:

• At least 2 years of experience in a supervisory or management role.
• Previous experience in a 3AA Rosette level establishment.
• Ability to efficiently and accurately handle customer complaints.
• A team player who enjoys a hands-on role.
• Strong attention to detail.
• Ability to stay calm and composed under pressure.
• Excellent communication skills to liaise with the kitchen and chef.
• Focus on delivering high-quality food and beverage service while maximising customer satisfaction.
• Commitment to maintaining the restaurant’s revenue, profitability, and quality goals.

Qualifications & Experience:

• WSET Level 3 qualification preferred but not essential.
• A minimum of 2 years’ experience in a 3AA Rosette standard restaurant.
• Valid driving license and access to your own transport due to the rural location.
• Eligible to work and reside in the UK.