Achieve Hospitality are delighted to be working with our fantastic client who are looking to add a experienced F&B supervisor to their team.
 
Our client nestled in the breathtaking Scottish Borders, is a luxury 5-star property which offers an unparalleled guest experience, blending exceptional service with world-class dining. We are seeking a passionate and dedicated Food & Beverage Supervisor to join our clients team.
 
The Role:
As a Food & Beverage Supervisor, you will play a pivotal role in ensuring seamless service across our clients F&B outlets, maintaining the highest standards expected from a luxury establishment. You will lead by example, overseeing daily operations, mentoring the team, and delivering an unforgettable dining experience for our clients guests.
 
Key Responsibilities:

• Supervise and support the daily operations of the F&B department, ensuring exceptional service standards.
• Lead and motivate the team, providing training and guidance to enhance skills and performance.
• Ensure seamless coordination between front and back of house teams.
• Assist with staff scheduling, stock control, and ordering.
• Uphold hygiene, health, and safety regulations at all times.
• Handle guest queries and complaints professionally and efficiently.
• Contribute to the continuous improvement of service delivery.
• Support senior management in achieving financial and operational goals.

Requirements:

• Previous experience in a similar role within a luxury hotel or fine dining environment.
• Strong leadership and team management skills.
• Excellent customer service and communication abilities.
• Passion for food, wine, and delivering an outstanding guest experience.
• Ability to work under pressure in a fast-paced environment.
• Knowledge of health & safety and food hygiene regulations.
• Flexibility to work shifts, including evenings, weekends, and holidays.

Benefits:

• Competitive salary plus service charge.
• Live-in accommodation available.
• Opportunities for career growth and development.
• Staff discounts on dining and accommodation.
• A dynamic and supportive working environment within a prestigious property.