• Ensure guests are satisfied, all staff work as an effective team and the business runs smoothly, exceeding all targets set
• Work closely and liaise with the Head Chef to ensure that both departments are working together and have regular meetings to discuss upcoming events
• Organise and motivate staff to always deliver their best and encourage them to be customer focused at all times
• To take on board administrative duties alongside the manager, these duties may include overseeing ordering, stock control, liaising with suppliers, staff placements, rotas,and customer complaints
• Attention to detail is required to ensure that all events are set up as required
• Appraise staff and provide any necessary training required to ensure that staff are working effectively and efficiently
• Manage functions, which would include weddings, golf days and other events
• To be a customer contact to gain maximum customer satisfaction
• Responsible for health and safety of customers and staff
• Promote upcoming offers and generate ideas to boost bar sales whilst maintaining required margins
• Be fully conversant with licensing laws and the upholding of them
• Full knowledge of menus, wines and drinks that are available
• Maintain knowledge of facilities and services on offer to guests

 
Candidate Requirements:

• Excellent customer skills, welcoming and friendly
• Comfortable with dealing with all guests 
• Tact and diplomacy for dealing with difficult situations
• Ability to remain calm under pressure
• Supervisory skills
• IT Literate
• Flexible and adaptable

 
Company Benefits:

• Company pension
• Free On-Site parking

How to Apply
 
To apply for this role, please send your CV to morgan@achievehospitality.com