Role: Assistant Restaurant Manager
Location: Co. Kerry, Ireland
Salary: Up to €45,000
 
We are working with our client, a 5*, 2 Michelin Keys property, which includes some of the world’s finest hoteliers, chefs and restaurants that have set the standard for hospitality excellence. Clear opportunities for progression are a priority for my client also.
 
We are inviting applications for full time Assistant Restaurant Manager position who have knowledge and experience in food service with an eye for 5* detail.
 
Scope:  The restaurant service (breakfast, lunch, dinner, private events dinners), afternoon lounge food service including afternoon tea service, room service, private dining.
 
To oversee and ensure the provision of friendly and efficient  service as rostered for breakfast, lunch and dinner service and exclusive use event dinners in the Restaurant, room service, afternoon tea service and afternoon food service in the lounges,  WPCC lunch and dinner event services, in a clean and hygienic environment, ensuring that all staff comply with hotel and legal legislation.
To manage the department effectively, to consistently achieve the highest safety and hygiene and operational standards. To maintain a high standard of customer care and customer relations.  To operate an effective, efficient department by a  well-trained staff.
The Assistant Restaurant Manager is responsible for managing the team as rostered which can include; breakfast, lunch, dinner, room service, afternoon tea and afternoon lounge food service, private dining and private events.
 
 
Responsible For:

• Breakfast, lunch, lounge, afternoon tea, dinner, room service and standards when on duty
• Oversee supervisors and team members on duty during shift
• Breakfast, lunch, lounge and dinner items stocks and stock management of those items
• Staff communication and training for breakfast, lunch, lounge, afternoon tea, private dinning, events, dinner service and room service
• Customer service and the guest experience and satisfaction while on duty
• To organise the efficient operation of the team on your shift
• All HACCP protocols for service and in still room area including fridge temperature and perishables labelling while on duty
• To take direction and work with the Restaurant Director in regard to all aspects of the role
• To report to the Restaurant Director on individual and team performance and issues
• Checking ahead for any changes in bookings, occupancy etc and ensure that adequate staffing has been scheduled by the Restaurant Director and communicate and/or request for changes if required 
• Supporting and coaching the team on duty
• Ensure that team is taking breaks in a timely manner during shift and in line with hotel and statutory  regulations

The core competencies required to deliver on the role objectives are:

• Teamwork
• Problem solving ability
• Planning & Organising
• Strategic Thinking
• Financial thinking
• Leadership & leading for results
• Effective communications
• The development of a customer service focus- the internal customer
• Self-Motivated
• Show initiatives
• Enthusiasm/focus
• Managing Standards

Required Experience:
 

• Extensive knowledge of food and beverages and food and beverage service
• Previous 5* hotel restaurant experience
• Attention to detail is paramount
• Guest and team satisfaction is of the utmost importance to us and the ideal candidate will be able to relate with people at all levels and is an excellent communicator
• Strong focus on customer service and staff training and development and retention to join and share the leadership of the team
• You must have the proven ability to deliver an exceptionally high level of customer service and be able to take responsibility for a team in your charge depending on your shift

 
This is a full-time position and is on a rostered basis, which includes weekends.
Please note, we are only accepting applications from persons who have the permission/ right to live and work without restriction in Ireland.