Role: Senior Weddings & Events Co-ordinator
Location: Ripon, North Yorkshire
Salary: up to £30,000 + service charge
Work Schedule: 40 hours per week, working 5 days over 7.
Accommodation: Unavailable 
Start Date: As soon as possible.

Achieve Hospitality are delighted to be supporting a Luxury, traditional Hotel situated in the heart of the Yorkshire Dales. They are seeking an experienced  Senior Weddings & Events Co-ordinator to join their team.

As the Senior Weddings & Events Co-ordinator you will coordinate all group events, including corporate events, group leisure and celebration events, corporate Cookery School, weddings, shooting parties, Bivouac events, and any other group event or inquiry, ensuring all clients are consistently dealt with in a professional, courteous, and timely manner.

Role Responsibilities:

• You will be the first point of contact for incoming enquiries via phone, email and online platforms and will need to respond within 24 hours providing information and sending quotes, contracts, and invoices using our Events Management System. Working with the Head of Sales to maximise conversion including catering upsells and additional activities.
• Conduct site visits with clients, showcasing our venue and being able to share the uniqueness of hosting their event at this venue.
• Develop and maintain strong client relationships to ensure successful event delivery and customer satisfaction.
• Ensure correct terms are issued to clients, deposits are received, and efficient billing is carried out in accordance with company policy.
• Manage the venue’s booking system, ensuring all events are properly scheduled, confirmed, and tracked. Produce the weekly function sheet and communicate business on the books to the wider team.
• Support the coordination of special event packages such as Christmas and New Year, ensuring full payments are received in advance and activities are booked.
• Maintain regular and effective communication within your department and wider employee relationships within the Hotel, Bivouac, and the wider venue to ensure the smooth running of all events, attending briefing sessions and departmental meetings when required.
• Have flexible working hours to meet client expectations and business requirements.
• Attend training and development courses as required.
• Carry out any other duties and responsibilities as assigned by the Management Team.

Candidate Requirements:

• Self-starter with the ability to work independently and prioritise.
• Proven experience as an Event Coordinator including weddings.
• Excellent organisational and multitasking skills.
• Strong communication and negotiation abilities.
• Proficiency in MS Office.
• Ability to handle stress and remain calm under pressure.
• Problem-solving skills.
• Previous experience with Rezlynx or similar PMS system preferred.

Benefits:

• Competitive Salary – up to £30,000 (dependant on experience)
• Learning & Development Opportunities
• Discount on hotel services and facilities.
• Pension Scheme