Achieve Hospitality are delighted to be working with our fantastic client in their search for a General Manager for their luxury property based in Morocco.
 
About the Role
We are seeking an experienced and visionary General Manager to lead and oversee the operations of a prestigious 5-star luxury hotel located in Morocco. This is an exceptional opportunity for a hospitality professional who thrives in delivering world-class service, has a strong business acumen, and a passion for excellence in guest experience.
Key Responsibilities

• Strategic Leadership:
  • Develop and implement business strategies to achieve financial growth and operational excellence.
  • Foster a positive and productive workplace culture aligned with the hotel’s vision and values.
• Operational Management:
  • Oversee all aspects of hotel operations, including front office, housekeeping, food & beverage, spa, and events.
  • Ensure compliance with luxury standards and deliver a flawless guest experience.
• Financial Performance:
  • Prepare and manage budgets, monitor financial performance, and implement cost control measures.
  • Achieve revenue targets and maintain profitability through innovative sales and marketing strategies.
• Team Development:
  • Recruit, train, and mentor a high-performing team committed to delivering exceptional service.
  • Conduct regular performance reviews and implement staff development programs.
• Guest Relations:
  • Cultivate strong relationships with guests, ensuring their expectations are consistently exceeded.
  • Handle high-profile clientele with discretion and professionalism.
• Brand Representation:
  • Act as the face of the hotel, promoting its image within the luxury travel industry.
  • Build strong relationships with local authorities, travel partners, and the community.

Qualifications and Experience

• Proven experience as a General Manager or in a senior leadership role within a 5-star luxury hotel or resort.
• Strong understanding of the luxury hospitality market, with experience in North Africa or similar regions preferred.
• Exceptional leadership, communication, and organisational skills.
• Proficiency in English and French; knowledge of Arabic is an advantage.
• A degree in hospitality management, business administration, or a related field is desirable.
• Must be fluent in French language

Benefits and Compensation

• Competitive net annual salary of €85,000.
• Fully furnished accommodation provided.
• Company car for professional and personal use.
• Comprehensive private medical insurance.