Conference & Banqueting Manager

Achieve Hospitality
Role: Conference & Banqueting Manager
Location: Maynooth, County Kildare, Ireland
Salary: €50,000-€55,000 (dependant on experience)
Work Schedule: Full flexibility – this is a full-time role, flexibility and shift work is required.
Accommodation: Available
Start Date: As soon as possible.
Overview and Opportunity
Achieve Hospitality are delighted to be supporting a luxury resort, which houses a championship golf course, state of the art training facilities, award winning spa & wellness facilities and impressive conference and banqueting facilities. Situated in County Kildare, they are keen for an experienced Conference & Banqueting Manager to join the team.
Role Responsibilities
- Establishes high standards of service for personnel in all positions within the department.
- Reviews new techniques for product service and presentation to maximise guest satisfaction.
- Consults with the Sales & Events team to help ensure the highest level of guest satisfaction.
- Greets guests and oversees actual service on a consistent basis.
- Take full charge of the planning and implementing for special resort events and banquet functions.
- Ensures correct handling procedures to minimise China and glassware breakage and food waste.
- Ensures that effective orientation and training for new staff and professional development activities for experienced staff are planned and implemented.
- Develops on-going professional development and training programs for service personnel.
- Maintains appearance, upkeep and cleanliness of all banquet equipment and facilities.
- Ensure smooth running of the daily operation such as mise-en-place, sequence of service and breakdown/set up procedures.
- Ensures that the team actively creates Sparkle moments that are based on personalisation and creativity and promotes those.
- Effectively & responsibly handles guests’ requests by adopting a “one-stop” approach.
- Manage departmental Profit & Loss by controlling departmental expenses and by generating extra revenue.
- Prepare strategies, establishes effective goals, measurements and action plans for the department related to: Colleague Engagement, Guest Satisfaction, Leading Quality Assurance, ALL Loyalty program and financial results.
Candidate Requirements
- A real understanding of hotel operation.
- Ability to work on own initiative.
- Excellent communication skills with excellent spoken & written English.
- Outgoing, bubbly and confidence in dealing with a range of customers.
- Previous hospitality experience in a similar role essential.
- A structured and organised approach to work planning.
Benefits
- Competitive Salary €50,000 – €55,000 – (Dependent on Experience)
- Accommodation available
- Learning & Development Opportunities.
- Employee Assistance Programme.
- Meals & Uniforms Provided.
- Free Parking.
- Awards & Recognition Scheme.
- Strong team focus & team atmosphere.
- Employee Benefit Card offering discounted rates across the Group.
How to Apply
To apply for this role, please send your CV to laura.iveson@achievehospitality.com