Job Title: Restaurant Supervisor
Location: Northumberland
Salary: £26,000 – £28,000 per annum (inclusive of service charge/gratuities)
Job Type: Full-Time, Permanent
Reports to: Restaurant Manager/General Manager
 
 
We are seeking a dedicated and experienced Restaurant Supervisor to support the day-to-day operations of a busy restaurant environment. The ideal candidate will have a passion for exceptional hospitality, strong leadership capabilities, and a proactive approach to maintaining high service standards.
 
Key Responsibilities

• Supervise and support front-of-house team members during service
• Mentor, train, and develop staff, ensuring high performance and team cohesion
• Maintain expert knowledge of menus, specials, and allergens to assist both guests and the team
• Liaise regularly with the Head Chef regarding menu updates and guest feedback
• Allocate daily responsibilities to the team and oversee the smooth running of all shifts
• Conduct spot checks to maintain high standards across restaurant, lounge, and bar areas
• Uphold all health & safety, hygiene, and food service standards
• Manage guest queries and complaints in a professional and timely manner
• Assist with general administrative tasks, including rotas, stock levels, and reservations

Key Skills & Experience

• Previous experience in a restaurant supervisory or team leader role
• Strong interpersonal and communication skills
• Proven ability to manage and motivate a team under pressure
• Excellent organisational and multitasking abilities
• A positive, can-do attitude with a commitment to continuous improvement
• Flexibility to work weekends, evenings, and holidays as required
• Own transport is recommended due to the location

Benefits Package

• 28 days annual leave, including bank holidays
• An additional day off on your birthday
• Extra holiday day awarded annually (up to 5 years)
• Meals provided on duty
• Free on-site parking
• Uniform provided
• Annual performance appraisal
• Staff accommodation available (subject to availability)
• Access to a generous service charge and tips
• Employee referral bonus scheme (£500)
• Discounts across food, spa, and accommodation at partner venues
• Enhanced maternity, paternity, and adoption pay
• Paid volunteering days
• Cycle to Work Scheme
• Employee assistance programme (24/7 mental health & wellbeing support)
• Online fitness and wellbeing platform
• Access to rewards and discounts platform