Deputy Housekeeping Manager

Job: Deputy Housekeeping Manager
Location: Berkshire
Salary: Up to £50,000 per annum
Contract: Full-time, permanent
Work Schedule: Full-time, including shifts, weekends and bank holidays as required
Start Date: Immediate start required

Overview & Opportunity

A prestigious luxury property in Berkshire is seeking an experienced Deputy Housekeeping Manager with a strong background in luxury 5-star hospitality and private household environments.
This is an exciting opportunity for a highly organised, hands-on housekeeping professional who understands the exceptional standards expected within luxury hotels, private residences and UHNW households.
Working closely with the Housekeeping Manager, the successful candidate will support the day-to-day running of the housekeeping department, ensuring impeccable standards of cleanliness, presentation and service across guest accommodation, private residences and wider property areas.
This role would suit a proactive and detail-oriented individual who enjoys leading by example, supporting team development and maintaining the highest standards within a prestigious luxury environment.

Job Description

As Deputy Housekeeping Manager, you will play a key role in overseeing daily housekeeping and laundry operations, supporting the Housekeeping Manager in delivering consistently exceptional standards across both luxury hospitality and private household environments.
You will help coordinate the housekeeping team, monitor standards, conduct inspections and ensure bedrooms, residences and public areas are maintained to an impeccable standard. The role requires someone who is equally comfortable working within a professional hotel operation and delivering the personalised, discreet service expected within a private residence.
You will act as a key support to the Housekeeping Manager, helping to organise workloads, train team members, manage stock and ensure the smooth running of the department in their absence.

Role Responsibilities

• Support the Housekeeping Manager with the day-to-day running of housekeeping and laundry operations across luxury guest accommodation, private residences, public areas and back-of-house facilities.
• Maintain exceptional standards of cleanliness, presentation, organisation and attention to detail.
• Conduct regular inspections of bedrooms, suites, residences and public areas, ensuring all spaces are prepared to 5-star and private household standards.
• Supervise, motivate and support housekeeping and laundry team members, promoting a positive and professional working environment.
• Assist with staff training, development, onboarding and performance management.
• Coordinate room and residence readiness with Front Office, Estate and wider operational teams.
• Support the delivery of personalised housekeeping services in line with individual guest and principal preferences.
• Work discreetly and professionally within private household environments, respecting confidentiality and the privacy of principals and guests.
• Assist with laundry operations, including the care and presentation of high-value garments, luxury fabrics, linens and household items.
• Monitor stock levels, purchasing requirements and departmental inventory.
• Support the implementation and maintenance of housekeeping procedures, SOPs and service standards.
• Assist with departmental budgeting, cost control and efficient use of resources.
• Ensure compliance with COSHH, manual handling, PPE, hygiene and health and safety requirements.
• Maintain high standards of presentation across interiors, furnishings, guest areas and estate facilities.
• Work collaboratively with other departments and household staff to ensure a seamless service.
• Take responsibility for the department when required, supporting the Housekeeping Manager in their absence.
• Remain hands-on and visible within the operation, leading by example and supporting the team during busy periods.
• Maintain discretion, professionalism and confidentiality at all times.

Candidate Requirements

• Proven experience as a Deputy Housekeeping Manager, Assistant Housekeeping Manager, Senior Housekeeper, Head Housekeeper or in a similar supervisory role.
• Experience within luxury 5-star hotels, private households, private estates or a combination of these environments.
• A strong understanding of luxury housekeeping standards and operational procedures.
• Previous experience supervising, supporting or developing housekeeping teams.
• Excellent knowledge of laundry operations and the care of luxury fabrics, linens and garments.
• Experience working within a private household or with UHNW principals would be highly advantageous.
• Exceptional attention to detail and a genuine passion for maintaining impeccable standards.
• Experience supporting recruitment, onboarding, training and staff development.
• Strong organisational and time-management skills.
• Excellent communication and interpersonal skills.
• High levels of discretion, confidentiality and professionalism.
• A good understanding of health, safety, hygiene and COSHH requirements.
• The ability to work effectively under pressure and manage changing priorities.
• A flexible approach to working hours, including weekends and bank holidays.
• A hands-on approach, with the confidence to support and lead a team by example.
• The ability to work collaboratively across hospitality, household and estate teams.
• A full UK driving licence and access to a car are essential.

Benefits

• Salary of up to £50,000 per annum.
• Company pension.
• Free on-site parking.
• Sick pay.
• The opportunity to work within a prestigious luxury hospitality and private household environment.
• Career development opportunities within a high-end hospitality setting.

How to Apply To apply for this opportunity, please send your CV to:
laura.iveson@achievehospitality.com